Kenstar — kenstar geyser

Kumarcbe06

from Bengaluru, Karnataka

Address:

Coimbatore, Tamil Nadu, 641020

I bought kenstar geyser. It is not working and i submitted a complaint in customer care and my claim falls within the warranty period. The distributor in coimbatore is worst and he is not even picking the call. It is more than 3 months from the date of complaint registration. Worst customer service. No response and i am fed up in using this product. Some spares needs to be changed and no response from distributor nor customer service team. My name - c. Kumar, mobile no - [protected]

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Kenstar customer support has been notified about the posted complaint.

Jan 08, 2019

Updated by Kumarcbe06 Product - Kenstar Water Heater
My complaint ID - COI[protected]
Complaint registration - 19.11.2018

Feb 18, 2019

Updated by Kumarcbe06 Still it is not fixed. Worst service.

Feb 18, 2019

Updated by Kumarcbe06 There is a change in service centre and they are asking bill copy but I gave the bill to earlier service centre. They r not working with the complaint registered and customer care also not picking the call.

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Comments

Kumarcbe06

from Bengaluru, Karnataka

Still my request is not fixed. My complaint is still open. Service agent is asking for a bill copy which I gave to earlier service agent and now there is a change in service agent. Could u please provide bill copy and ask the service agent to fix it