Kenstar — request for cooler repairing

Address:

Palamu, Jharkhand, 822101

Dear sir
I have registered a complain for my cooler repairing on dated 13/04/18 which is uder waranty period.
After 8 days no any action taken by the company. Whenever i have colled to customer care exicutive they said wait for next day. One day a technician called me and says that he have un availablity of proper parts to do service. If parts come he will give service he also says that the senior employee are not avaling parts.
I am unable to understand in haw many days company wi give the service.
Kindly do the needful for my complain

Thanks
Umesh kumar mehta
Mob - [protected] (Registered in complain)