[Resolved]  Kent Mineral RO — Safety issue from Kent water purifier

We had bought Kent water purifier pearl 2 years ago. Today the purifier got detached from its hook behind and fell off. We haven't shifted anywhere. The installation was done a Kent service personal. In just 2 years the purifier hooks and the plastic at the back are broken.

The purifier was attached to the wall over the kitchen top . This is a safety issue since if I had been working nearby and if it had fallen on my hands the, the weight of the purifier with full tank would have been grave.

I called up Kent customer service and I also wrote to them over mail, but never got a proper reply from them. They replied saying I would get a call within 2 hrs but no one called for the whole day.

I definitely do not recommend Kent water purifier to anyone.
Worse service from company and ignorant behaviour towards customers.