[Resolved] Kent RO — 11031 kent vegetable cleaner | |||
[protected]@kent.co.in To day is 23.10.17 but no action is taken by the company normal complaint is considered every time. Don't know where to complaint and who is responsible for reply and action? Narinder singh [protected]@kent.co.in 16.10.17 We purchased 11031 kent vegetable cleaner, invoice no. V[protected] dated 24.7.17reg. Office h-35, south ex., part-1, new delhi. It starts malfunctioning and complaint was lunched on 10.10.17 and complaint no. Id dl[protected]. Attended on 13.10.2017 call voucher no. 054149, service center no. [protected]. After inspection they taken to their work shop and returned in the evening without rectification. They informed that spare part to be changed and it will take at least one week. Why the company is marketing under quality product which cannot work for three months. Moreover company lethargic attitude towards services of product which is being sell by the company related to health. Person taken three days to attend the complaint and asked further a weeks’ time. We will not accept any replacement of part for new product. It has to be replaced or return our may with interest immediately. Narinder singh, G-128, naraina vihar, New delhi-110026, India. M/0. [protected] [protected]@kent.co.in 12.10.17 We purchased 11031 kent vegetable cleaner, invoice no. V[protected] dated 24.7.17reg. Office h-35, south ex., part-1, new delhi. It start malfunctioning and complaint was lunched on 10.10.17 and complaint no. Id dl[protected] but nobody attend so far when try to check on the costumer care we informed that your mobil is not registered thereby complaint cannot be retested. We are planning to buy 3- 4 nos. Of pieces for diwali gift but now we have to rethink as the attitude of the company to-wards the complaints. Narinder singh, G-128, Naraina vihar, New delhi-110028, P. No.25793414, m: [protected]. Was this information helpful? | |||
Nov 27, 2017 Complaint marked as Resolved Kent RO customer support has been notified about the posted complaint. Verified Support Oct 24, 2017 Kent RO Customer Care's response Dear Sir, we deeply regret the inconvenience caused. Please share your registered contact number and machine serial number with complete address details with us at [protected]@kent.co.in We will get in touch with you at the earliest. Warm Regards, Team Kent Verified Support Oct 25, 2017 Kent RO Customer Care's response Dear Sir, We have shared the same with our concerned department. We will contact you shortly. Warm Regards, Team Kent | |||
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