[Resolved] Kent RO — ants regularly coming out of kent grand plus purifier

Nayan Singhi

from Bengaluru, Karnataka

Address:

452009

I got this product installed in january 19. Since last 1 month we have been seeing large number of ants coming out of this grand plus purifier. Service engineer visited today and said that ants being small insect can enter the purifier from anywhere. Fact is we had another purifier for 9 years and never faced such issue. My family is now exposed to this health hazard. Please take back this product and refund entire amount in cash/ online

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Jun 27, 2019

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

May 24, 2019

Kent RO Customer Care's response Dear Sir,

Apologies for the inconvenience. Our service team will get in touch with you shortly with an update on this concern.

Regards,
Team Kent

Verified Support

May 25, 2019

Kent RO Customer Care's response Dear Sir,

As per feedback received from our service team your service concern is resolved now & the product is working fine. Please let us know in case you need any further assistance.

Regards
Team Kent