[Resolved] Kent RO — bad water smell after purification through kent gold

Vishram Singh Chaudhary

from Tumkur, Karnataka

Address:

AIR FORCE STATION 130/5 KALPA VIHAR 641401, Coimbatore, Tamil Nadu

Sir/madam,

I have purchased kent gold purifier, there is bad water smell after purification through kent gold. After repeated calls to customer care service nothing will improve even membrane of the kent gold not available in coimbatore region. At the time of technician visit on 22 apr 19 after near one month he suggest me to clear the membrane. I have done it for near 10 times but still there is some medicine like smell in water after purification.

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Jun 26, 2019

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

May 24, 2019

Kent RO Customer Care's response Dear Sir,

We deeply regret the inconvenience caused. Customer satisfaction has always been our priority and we are promising you that we will resolve this as quickly as possible. Please share your contact details at [protected]@kent.co.in. You may also call us at +91-[protected].

Regards,
Team Kent

Verified Support

May 25, 2019

Kent RO Customer Care's response Dear Sir,

As we have not received any response from your side, we are closing the ticket. Please let us know in case you need any further assistance.

Regards,
Team Kent