[Resolved] Kent RO — Can not book service request

Anakh007

Address:

341, Arihant vihar colony, Duplex, Phase-1, Vidisha-464001

Sir, My parents are senior citizen and their Kent RO is not functioning. I can not log complaint because the mobile number has changed 1.5 years ago. Since Then I have been continuously trying to change my mobile number but no body is helping. Customer care says, you will receive an OTP and then it will be changed. But no OTP is receiving.

In covid situation my senior citizen are sitting without water and Kent Service is pathetic. It is totally harassment and causing mental illness.

Kindly take my complaint and resolve this.

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Aug 10, 2021

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Dec 31, 2020

Kent RO Customer Care's response Dear Customer, apologies for the inconvenience. Our service team will get in touch with you shortly with an update on this concern. Regards, Team Kent

Verified Support

Jan 03, 2021

Kent RO Customer Care's response Dear Customer, we've been updated by our team that your concerns have been addressed & the issue is resolved now. Thank you for your support. Regards, Team Kent