[Resolved]  Kent RO — Carbon filter needs to be changed

Address:560016
Website:www.kentcpw.co.in

Kent order # [protected]. I did hear from my colleagues that kent cheats when it comes to maintenance. They wait for 6 months and then later they will ask to change parts. Same with me, 6 months over and now the maintenance guy has asked to change both carbon filter. This is cheap trick from kent. Req took more than 2 days, req #[protected]. Two filters cost 1000 and has asked one additional filter to be installed outside for another 1200. M sure this way within next six months i will be charged another 12k.
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Jul 19, 2017
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Jun 15, 2017
Kent RO Customer Care's response
Dear Sir/Madam,

we deeply regret the inconvenience caused. We tried to contact you but call was not responded. Please provide your alternate contact number. We will contact you shortly.

Warm Regards,
Team Kent
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