Kent RO — Cheating and Fraud by visiting engr ANSHU(TECHNICIAN CODE 1017676) FROM KENT RO SYSTEMS LTD SEC-59 NOIDA-201309

Address:

E-6,7,8 SECTOR 59, NOIDA-201309

Dear Sir, Jai Hind & Namaste !

I am your old customer & have 02 RO KENT Systems KR11014007GR & KR[protected]MY at my residence in greater Noida & Mayur Vihar Delhi.

My former RO No: KR11014007GR developed a problem & i registered the complaint which was confirmed on my mobile at 10:43 AM today(03 March 2021) vide Request No:[protected].

Mr Anshu[protected] visited my Flat No: 3J-304 AWHO Gurjinder Vihar Chi-1 Pkt-5 Greater Noida-201310 around 11;15 AM when I was away on duty in the hospital.

He gave us a Bill No :911054 dated[protected] for Rs 6300/- while actually took Rs 6900/-paid via Paytm on his mob:[protected] linked to my SBI A/C : Paytm Ref No:[protected].

In this regard I want to submit the following for your kind perusal & necessary action please :-

Bill No 911054 has the details viz;
Item Code 20529. m/m. 01. Rs 2750/-
Item Code 20018. F&T. 01. Rs 250/-
Item Code 20009 LC. 01. Rs 500/-
Item Code 20010. LS. 01 Rs 500/-
AMC WAR/AMC end date: 3/3/22. Rs 2000/-
Item Code 20247. SF. Rs 300/-

The Sum Total of these items is Rs 6300/- while he has taken & pocketed Rs 600/- in excess from my wife by hoodwinking her.

He did not allow my wife to enter her remarks in the CUSTOMER REMARK BOX.

He did not allow to sign her in CUSTOMER SIGNATURE BOX & instead forged the signature in his own hand.

He did not purposely allowed her to enter our email ids : [protected]@gmil.com/[protected]@gmail.com

He took away the old parts for which he billed us.

Please take cognisance of my complaint & detail a genuine representative from your company to visit our site for to certify if original KENT RO items/parts are replaced & not the spurious/duplicate ones & inspect the copy of the Bill.

Such unscrupulous employees harass & cheat the customers & bring bad name to the company & dents its Reputation.

You are requested to look into my complaint & resolve the matter at the earliest & help recover Rs 600/- charged in excess by deceit.

Please do acknowledge the complaint of a Veteran & Senior Citizen of the country.

Thank you & regards

-Col(dR) Rajeev Razdan
[protected]
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