[Resolved]  Kent RO — Cheating by the mechanic who came to repair Kent RO

Dear Sir
I gave a call to customer care number [protected] at Bangalore on 31 Aug 21 requesting to get the Kent RO machine repaired. They sent two people one called SAHINSHA( Banking name) and other MD AFNAN KHAN.

They visited my home and repaired the machine. ₹ 5000.00 was the charge asked by them. I immidiatly in presence of SAHINSHA sent 5000.00 through Phone Pay. But due to some problem it was showing pending. He said it will not be deposited when it showes pending and he told me send to other macanich AFNAN KHAN. I told him that it will be deposited after some time but he did not listen to me. Then I sent 5000.00 to AFNAN KHAN which he received it

After a day I found earlier 5000.00 sent to SAHINSHA was also deposited to his account.
I requested SAHINSHA to check and return. He agreed also. But now he is not responding to my calls nor he is responding to my messages. Even customer care number not picking up my calls.

Requested to take action immidiatly to refund the excess payment made. And also to provide bill which is not given by SAHINSHA.
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Oct 13, 2021
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Sep 11, 2021
Kent RO Customer Care's response
Dear Customer, as discussed your concern has been addressed, hence we are closing this ticket. Please let us know if you require any further assistance. Regards, Team Kent
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