[Resolved] Kent RO — complaint about kent dealer | |||
Dear sir/mam I am dev jain my resindent in saharanpur (Uttar pradesh) i purchase a kent ro purifier before 10 years nd using it somtime any problem is seen in my purifier i fixed it with the help of kent techniqtion now recetly 6 months ago my kent purifier want many services so i contact yur kent authorised dealer luxmi sons address (4, shopia market, court road, saharanpur) nd they satisfy me they solve all my problems of my purifier and fixed it sooo they said that they change alll the parts of machine) pre filter, all main filter, ultravoilet rays part in the machine and also adding mineral kit in my machine) nd they prepare a bill of rs 7700 now i paid a payment preapare a billl and said that company give a gurantee of 3 months in main filter then i am satisfying that nd using my machine in normall way now after 1 month my machine create a problem then i call luxmi sons so they dont fixed in correct way and said that normally machine give some problem then i am ohk nd using it normally now in 2 months my machine creates many problem nd they cannot correct my machine in right way nd show greedinees and charge money of fixing it Now since threee days my machine again create problem hardly now i am irritated nd call luxmi sons yur authorised dealer then they again said their filters are damaged nd but i fixed it nd these line said by luxmi sons many timess then i said that filters are in gurantee plz chnge it other wise filters are out of gurantee but they give me excuses and excuses thenn whem i face many prblmes nd think that luxmi sons fauds me so i share my problem wid you soooo Plzzz sir solve my problem Nddd take hard action against ms luxmi sons other wise this type of dealer loss yur company good willl Thank youu Your kent customer Dev jain My phone number is :[protected] Was this information helpful? | |||
Jan 20, 2018 Complaint marked as Resolved Kent RO customer support has been notified about the posted complaint. Verified Support Dec 20, 2017 Kent RO Customer Care's response Dear Mr.Jain, As per telephonic discussion that please provide your registered contact number and machine serial number details at [protected]@kent.co.in or via private message. We'll connect with you soon. Warm Regards, Team Kent | |||
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