[Resolved]  Kent RO — complaint for cheating by company/distributor/authorised service centre/company engineer

Address:

Bathinda, Punjab, 151001

On dated[protected] I contact your costumer care center no.[protected] for purchasing Kent RO and you advised me contact your dealer TELE PURIFIER SYSTEM, Near Ajit Road Chowk, Street No. 20, Ajit Road, Bathinda and I purchased Kent RO Pearl model S.No. KR-[protected] against consideration Rs.17400/- and payment given by Account Payee Cheque No. 000470 dated[protected] by HDFC BANK from your dealer TELE PURIFIER SYSTEM. In the end March 2017, I contact your customer care for first AMC and renewed from 06/04/2017 to 05/04/2018 by cheque 000624 HDFC BANK. On dated[protected] I further contact customer care[protected] for second time AMC and your company engineer came to my house and received Rs.1990/- by Cheque No. 000765 HDFC BANK dated[protected] and renewed my second time AMC for 06/04/2018 to 05/04/2019.
On dated 25/06/2018 I contact your above mention customer care and request for service of Kent RO. But I am very shocked when your customer care employees told me that there is no AMC in our record. I contact your ASM Vijay Chauhan and he did not help me. Sir, I am Kent customer and I paid for AMC to your company engineer which is sent by your customer care on dated[protected] and know there is no AMC in your record. Please give me AMC service and take the action against the cheater employee.