[Resolved]  Kent RO — Complaint on service agent allotment

Dear Kent team,

Below screenshot mentioned, service I registered online.

Product Name : KENT SUPER PLUS
SERIAL No. : KR[protected]
Name : PANKAJ SINGH

The agent assigned by your team is mis-manupulating, talking very badly and forcing to install filter or will come for service only if I agree to replace any parts of Kent RO.

I have installed new Kent RO on 03-Dec-2021. It is difficult to understand any product parts being damage within 6 month period of time. This also questions your product defect period of time, which Kent company may have developed in past years or so.

Kindly improve your service types, which is harassing the customer at large extent. Presently I am cancelling this service and would suggest you to come with the solution on this matter as soon as possible.
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May 26, 2022
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Apr 25, 2022
Kent RO Customer Care's response
Dear Customer, we sincerely regret for the inconvenience you have faced. Our service team will get in touch with you shortly with an update on this concern. Regards, Team Kent
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