I have purchased kent super plus vide sl. No. Kr[protected] in 05/09/18. It is regretted to inform you that within a span of 8 months of purchase 3times cylinder was jammed. Now again the purifier was jammed while i contacted with your customer care he told that cylinder was jammed and it costs rs.2300. Sir already i have invested rs.4000 from the purchase. I request you to kindly replace the cylinder free because expiry period is left.
Was this information helpful?
No (0)
Yes (0)
Sep 20, 2019
Complaint marked as Resolved
Kent RO customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2019
Kent RO Customer Care's response Dear Sir,
We apologies for the inconvenience caused to you. Our service team will get in touch with you shortly with an update on this concern.
Regards,
Team Kent
Verified Support
Aug 19, 2019
Kent RO Customer Care's response Dear Sir,
As discussed your service concern is resolved now & the product is working fine. Please let us know in case you need any further assistance.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment