[Resolved] Kent RO — Customers complaints

hari96

from Palghat, Kerala

Address:	Coimbatore, Tamil Nadu, 641021
Website:	www.kent.co.in

Once servicing the product, service man made a wrong thread...and when doing second service, service man was unable to open the screw...so service man hitted the product to open the screw...when hitting the base was cracked.
last service:17/3/17
on this date only we came to know the base was broken.we complained about this many times but there is no proper response..the product broken by you must be replaced by you only..

+4 photos

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May 19, 2017

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2017

Kent RO Customer Care's response Dear Mr.Satheesh,

we deeply regret the inconvenience caused. we have shared the same with our concerned department. We will contact you shortly.

warm Regards,
Team Kent