[Resolved] Kent RO — denied service and engineer broke down machine

sakjam

from Gurgaon, Haryana

Address:	New Delhi, Delhi, 110014
Website:	Service

We called for service within 5 months of installation which has 4 free services. The filtered water flow was blocked and it was only dripping slowly.

The service engineer, rana g refused to change the ro membrane and also broke down our machine, now it's not even switching on!

Can you please resolve this asap.

Request no. (1): [protected]
Request no. (2): [protected]

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Jan 18, 2018

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Dec 18, 2017

Kent RO Customer Care's response Dear Madam,

We sincerely regret the inconvenience you have faced. Our service team will get in touch with you shortly with an update on this concern.

Warm Regards,
Team Kent