[Resolved]  Kent RO — didn't rectify the problem and caused one more problem.

Technician (Farrukh) came to resolve alarm issue but he didn't rectify the problem and instead he created one more problem of leakage of water inside. Now ro isn't working at all and alarm is continuously buzzing.
He took 4050 at first visit and now he is asking another 1000 rs. Senior technician (Sanjay) also came. He also checked something and said he will discuss this issue with somebody and call me. But didn't call. Later on after waiting for so long i called upon and he is saying that you have to pay again
This is pathetic from kent people.
Never expected this kind of behaviour and unprofessionalism from these guys.
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Jan 4, 2019
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Dec 02, 2018
Updated by Satish Jeria
[protected]
Verified Support
Dec 03, 2018
Kent RO Customer Care's response
Dear Sir,

We tried to contact you but given number is not valid. Please send your registered contact number, machine serial number and complete address details via private message or at [protected]@kent.co.in So that our team may assist you. Alternatively, you may also call us at +91-[protected].

Warm Regards,
Team Kent
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