[Resolved] Kent RO — duplicate parts installation in my kent ro

K.s.rajput

from Mumbai, Maharashtra

Address:

P-16 Priyadarshni Paramount Near Aashima Mall, Bhopal, Madhya Pradesh, 462026

Last week i had called in your customer care team for repair my kent ro carbon filter. But your service boy cheat with us
He is fit duplicate filter and its cost is 350+300service charge.
And he gave me reason is original parts are not available now. Then this evening i called again your customer executive for enquiry about this service men tell truth or lie! But your customer executive denied my complaint.
And i think so i will complain in police station for theft my original parts by fake kent ro service men. And service boy no. Is [protected].

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Aug 7, 2019

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2019

Kent RO Customer Care's response Dear Sir,

We sincerely regret the inconvenience you have faced. We tried to contact you on your given mobile number but call was not connected. Please provide us your alternate contact number so that we can contact you shortly. Alternatively, you can contact us at +91-[protected].

Regards,
Team Kent

Verified Support

Jul 06, 2019

Kent RO Customer Care's response Dear Sir,

As we have not received any response from your side, we are closing the ticket. Please let us know in case you need any further assistance.