[Resolved]  Kent RO — Duplicate pre-filter installed by kent service centre (Pune, pcmc)

Address:	411002
Website:	www.kent.co.in

I purchased kent ultra storage uv water purifier on 30.05.17 as per the attached tax invoice. Kent service centre person installed this water purifier with a duplicate pre-filter at the cost of inr 1200 saying that it is original kent pre-filter, as per the attached service request activity report as proof. I have informed about the duplicate pre-filter to kent service centre (Pune & pcmc) but still no action is taken on this issue. I request you to kindly replace the duplicate pre-filter with original kent pre-filter on urgent basis at the same cost. Please find the attached documents as proof. Also if possible kindly take strict action against the people who are installing such duplicate pre-filter in place of original kent pre-filter at the same cost.