[Resolved]  Kent RO — every three months attender says issue in machine adapter

Address:Jaunpur, Uttar Pradesh, 421503

Today's on 26.12.2017 my machine is not working, yesterday attender has come & said there are issue in adopter but past three month before the same issue solved by the same person (Attender), & now we are facing the same problem. He charge attendance/ maintenance fee rs 300 & after every three months adopter rs 1500 i. E total maintenance for year rs 6000 + 1200 = 7200 /- is only for adopter & changers. Kent purifier service is worst.
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Jan 28, 2018
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Dec 26, 2017
Kent RO Customer Care's response
Dear Ms.Leena,

Apologies for the inconvenience. We're forwarding your concern for further processing & will respond with an update soon.

Warm Regards,
Team Kent
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Comments

I got my kent ro transfered from gurgaon. My parents had bought it and the product is well under warranty. I didnt get the warranty card along. FOr servicing why do they need a warranty cad when the product is under warranty.

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