[Resolved] Kent RO — extremely poor service support from kent | |||
Hello, I have purchased kent purifier in sep_16. At the time of installation it is clearly told that 2 free service visit will happened during warranty period but no one visited till date. Now machine giving bip alarm. I called service man but he asking for service charges. Why i should pay service charges??? I want two free visit which is not happened in past. Very poor service i m getting from kent. I am really unsatisfied with service support Was this information helpful? | |||
Feb 21, 2018 Complaint marked as Resolved Kent RO customer support has been notified about the posted complaint. Verified Support Jan 17, 2018 Kent RO Customer Care's response Dear Mr.Amol, We are sorry for the unpleasant experience you had. We're forwarding your concern for further processing & will respond with an update soon. Warm Regards, Team Kent Verified Support Jan 18, 2018 Kent RO Customer Care's response Dear Mr.Amol, We've been updated by our team that your concerns have been addressed & the issue is resolved now. Thank you for your support. Warm Regards, Team Kent | |||
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Comments
I have complained ur Kent ro company about 15 days ago ur company person visited our place and change the bottle after 2 days my ro is not working at all ur company person visited again and said that bottles will be changed again so I m not satisfied with the service
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