[Resolved] Kent RO — fault in ro giving yellow water

Pradeepkanhar

from Kuchaiburi, Odisha

Address:

Cuttack, Odisha, 754003

My regd.mob no [protected]
On 17th of Feb I hv totally changed all cartridges of Rs 5100/- of Kent pearl model as advice by your expert still problem persists as a thick yellow sediment flowing in water.
Plz check who has done the work and send a good expert as we can't use water. Water test is also smells very bad. Many time calls to customer care center but unable to talk.

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Mar 29, 2019

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2019

Kent RO Customer Care's response Dear Sir,

We sincerely regret the inconvenience you have faced. Our service team will get in touch with you shortly with an update on this concern.

Regards,
Team Kent

Verified Support

Feb 25, 2019

Kent RO Customer Care's response Dear Sir,

As per feedback received from our service team your service concern is resolved now & the product is working fine. Please let us know in case you need any further assistance.

Regards
Team Kent