[Resolved] Kent RO — filter not changed after repeated request

achin1

from Delhi, Delhi

Address:

Hyderabad, Andhra Pradesh, 500081

Hi,
I am a regular customer for kent.
I had purchased kent ro Grand plus.
I have also purchased amc also
recently I had raised a request about filter change alar
the techician had turned off the alarm without changing any filter
now 3 member of my family are ill including a baby.I want to take you guys to court
Please tell me how to proceed on this

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Aug 24, 2018

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Jul 23, 2018

Kent RO Customer Care's response Dear Sir,

We sincerely regret the inconvenience you have faced.Our service team will get in touch with you shortly with an update on this concern.

Warm Regards,
Team Kent