No response from Kent Support after replacement of parts, robbed my Rs. 4050 without any problem in my system and replaced faulty parts. Now, taste of water is not up to the mark. Very Poor support from kent. They also sent wrong text messages about support, they also asked for feedback without any technician visit and generates new one on poor feedback and declears tesolve from their end only.
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Jun 22, 2019
Complaint marked as Resolved
Kent RO customer support has been notified about the posted complaint.
Verified Support
May 19, 2019
Kent RO Customer Care's response Dear Sir,
We deeply regret the inconvenience caused. Customer satisfaction has always been our priority and we are promising you that we will resolve this as quickly as possible. Please share your contact details at [protected]@kent.co.in. You may also call us at +91-[protected].
Regards,
Team Kent
Verified Support
May 21, 2019
Kent RO Customer Care's response Dear Sir,
As we have not received any response from your side, we are closing the ticket. Please let us know in case you need any further assistance.
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