[Resolved] Kent RO — Fungus formed in water tank..

Divya Dondapati

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500032
Website:	Kent water purifier

Hi we purchased Kent water purifier just 3 months back. Today we noticed whitesh particules in water. We called service guy and he said fungus has formed in the tank.. we have 3 year old child and we were shocked to see such a poor performance by Kent.. so the service guy asked to fill the tank and empty it once and he said it should be fine.. but I did 3 times wasted liters and liters and still the same..

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Aug 16, 2017

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Jul 03, 2017

Kent RO Customer Care's response Dear Ms.Divya,

we deeply regret the inconvenience caused. We have shared the same with our concerned department. We will contact you shortly.

Warm Regards,
Team Kent

Verified Support

Jul 12, 2017

Kent RO Customer Care's response Dear Ms.Divya,

as per our service department, your problem is now resolved. Thanks for your patience and cooperation. Let us know if you require any further assistance.

Warm Regards,
Team Kent