[Resolved] Kent RO — Genuinity of the product

[Resolved] Kent RO — Genuinity of the product

H Hari hara sudhan 21 from Chennai, Tamil Nadu Jun 19, 2022 Jun 20, 2022 This thread was updated on Jun 20, 2022

Hi i have purchased kent prime plus ro and installed the same in 18.06.2022, eventually i was seeing the warranty card and installed the kent service app and while scanning qr code for product verification it shows"this is not a genuine kent product", i have entered the serial number but its asking 15nos but in waraanty card its onky 12nos only..i was very shocked in the genuinity of the product..kindly clarrify the same, enclosed the images of the same.thanks +2 photos Was this information helpful? No (0) Yes (0)
Jun 20, 2022 Complaint marked as Resolved My sincere thanks for kent team for clarrifying my doubt in genuinity of the product.thanks Kent RO customer support has been notified about the posted complaint. Verified Support Jun 20, 2022 Kent RO Customer Care's response Dear Customer, as discussed hope this concern has been resolved to your satisfaction. Please feel free to contact us in case you need any further assistance. Regards, Team Kent
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