[Resolved] Kent RO — grand plus overflowing

Akshay Oberai

from Noida, Uttar Pradesh

Address:

A 135 3rd floor, dda flats Sunlight 2, ashram, 110014

It's not even 4 months and i have to register service request 3 time and again it's the same issue. The ro does not turn off after tank is full it keeps over flowing. Evry time the tech that visited said the issue is fixed and won't happen again. Highly disappointed with the product and want this to be replaced. Tech tried to change the los switch thinking that might be prob but it's the machine that is faulty.

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Apr 18, 2019

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2019

Kent RO Customer Care's response Dear Sir,

We are sorry for your disappointment. We are a 100% customer oriented company and this is something we'd never want you to feel about us. Please allow us some time, we'll ensure to have this sorted out at the earliest.

Regards,
Team Kent.

Verified Support

Mar 18, 2019

Kent RO Customer Care's response Dear Sir,

As discussed your service concern is resolved now & the product is working fine. Please let us know in case you need any further assistance.

Regards,
Team Kent