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Kent RO

[Resolved]  Kent RO — Installation default

Address:Thoothukudi, Tamil Nadu, 628002

I bought a Kent RO pearl purchased on 11-jan-2017.I gave an installation request no.[protected] assigned to Mr.Subbiah-[protected].I called him 4 or 5 times to our home but he didnot respect my words.At last, he came on 16-jan-2017 to our home.He done half of the work only and said that the remaining work can be done by the plumber.The problem is in the installation only.All the water is leaking out.The service was very worst.The service man is also very worst.please solve this problem
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Feb 19, 2017
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Jan 17, 2017
Kent RO Customer Care's response Dear Sir,

As per telephonic discussion with you that we have shared the same with our concerned department. Someone will contact you shortly.

Warm Regards,
Team Kent
Jan 17, 2017
Updated by Nisha Christy Installation request no.[protected]. Now the installation work problem is perfectly solved. Thank you for your action for your product valuable customers.your product is very very valuable product because this valuable machine is full option machine uv+uf+ro+tdscontrol machine. Very very thank you for your quick action.very very thank you for Kent ro team.
Verified Support
Jan 18, 2017
Kent RO Customer Care's response Dear Sir,

As per telephonic confirmation, your problem is now resolved. Thanks for your patience and cooperation. Let us know if you require any further assistance.

Warm Regards,
Team Kent
Verified Support
Jan 18, 2017
Kent RO Customer Care's response Dear Sir,

As per telephonic confirmation, your problem is now resolved. Thanks for your patience and cooperation. Let us know if you require any further assistance.

Warm Regards,
Team Kent
Complaint comments 
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The worst service ever i have been complaining from past 10 days the customer care executive keeps on saying the technician is on they way and still there is no sign of a service we had a yearly contract of 4000 but still no sound of a help .
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