[Resolved]  Kent RO — kent ace plus purifier

Address:Karimnagar, Andhra Pradesh, 505001

I bought a kent purifier through flipkart and it delivered to my address. Kent executive from karimnagar called for installation. Since our new home was not completely ready at that moment, we asked executive to come on the next day. From that day, we have been calling executive and his supervisor continuously and they are not responding at all. All of sudden they are saying that the installation is cancelled. They told me that after i'm continuously calling them for one week. I stay in hyderabad but i ordered that product to my home in the village and my parents not educated enough to talk to them. I ordered kent because i thought that its services would be available at any point of time even in my village. But with this experience, now i'm in dilemma whether to trust kent or not. Here are the contact numbers of supervisor and executive.
[protected]
[protected]
Trust and faith is the main investment of the business so please try not to lose it from your consumers.
Thanks,
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Dec 26, 2019
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Nov 20, 2019
Kent RO Customer Care's response
Dear Sir,

Apologies for the inconvenience. We tried to contact you on your given mobile number but call was not responded. Please provide us your alternate contact number so that we can contact you shortly. Alternatively, you can contact us at +91-[protected].

Regards,
Team Kent
Verified Support
Nov 21, 2019
Kent RO Customer Care's response
Dear Sir,

As we have not received any response from your side, we are closing the ticket. Please let us know in case you need any further assistance.

Regards,
Team Kent
Complaint comments 

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Kent ro Pearl model inside bug more TIME and olga Lil problem but company not reply and satisfied service .MAHENDRA TRIVEDI bhuj Kutch pin 370001 mobile number [protected]

Kent RO Customer Care's response, Nov 23, 2019
Verified Support
Dear Sir,

Apologies for the inconvenience. We have already shared your issue to our concerned department. Request you to wait for some time. They will contact you soon.

Regards,
Team Kent
Kent RO Customer Care's response, Nov 23, 2019
Verified Support
Dear Sir,

As per update received from our service team your ticket has been closed.

Regards,
Team Kent

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