[Resolved]  Kent RO — Kent electric kettle malfunctioning

Address:India

I had purchased a Kent electric kettle on September 2020 which had one year warranty. Now electric kettle is not working due to some technical problem. I have complaint this issue via customer service platform they have provided me some complaint no which has again and again been cancelled by local service provider or someone else. I have contacted area sales manager whose response is also very pathetic.
So this is my humble request kindly provide me some contact details by which I can fix my this problem.
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Jul 16, 2021
Complaint marked as Resolved 
Dear sir this is unfortunate to say my matter yet not resolved. As company personal contacted me and lodge a complaint but complaint has been cancelled by service agency or someone else I don't know . This is my request to your platform do not show it as resolved
Kent RO customer support has been notified about the posted complaint.
Verified Support
Jul 13, 2021
Kent RO Customer Care's response
Hi Sir/Ma'am, as we have tried to connect with you but didn't get any response. Please allow us to make it up to you as we believe in complete customer satisfaction. Kindly share your registered details at [protected]@kent.co.in. Alternatively, you can contact us at +91-[protected]. Regards, Team Kent.
Verified Support
Jul 15, 2021
Kent RO Customer Care's response
Dear Customer, we are sorry for the unpleasant experience you had. Please allow us to make it upto you as we believe in complete customer satisfaction. Our service team will get in touch with you shortly with an update on this concern.Regards, Team Kent
Jul 16, 2021
Updated by Yanka
Dear sir/madam
This is very unfortunate that my matter is yet not resolved i have lodged complaint several time but complaint has been cancelled without my consent. Please help me to resolve my problem. My contact no is [protected]
and mail id is gpt.[protected]@gmail.com
Verified Support
Jul 18, 2021
Kent RO Customer Care's response
Dear Customer, apologies for the inconvenience. We have shared the same with our concerned team. We will contact you soon. Regards, Team Kent
Complaint comments 

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My no is [protected]
And emailid is gpt.[protected]@gmail.com

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