[Resolved]  Kent RO — kent forcing amc

Address:Vadodara, Gujarat, 390024

My kent ro stopped working on 24th may 2018 called customer care and next day technician came and said i need to change th adapter, i got it changed from him ro started working, after 2 hours the water started overflowing, note - i did not had this issue before getting service from kent ro technician, my ro had no overflowing issue before, but after getting the adapter changed from techician, new overflow issue started. He came back and said the overflow sensor is damaged and he changed it. Note i paid 935 for adapter earlier that day and 300 for service, after that o again paid 250 for overflow sensor. After a week my ro again stopped working, i called kent and again the technician said the curcuit and the wiring needs to be changed, i got it cha ged and paid 1125 for it. My ro started working again and on d same day evening again my ro stopped working and now i am getting beep sound.
I am fed up of paying to kent. I have seen a consistant pattern in this that every techician dat comes from kent forces me to buy amc which i refused and the very next day or same day i get new issue. I am pretty sure that people are creating situation for me werin i am forced to by amc. This is a major fraud happenig with me.
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Jul 14, 2018
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Jun 13, 2018
Kent RO Customer Care's response
Dear Madam,

we deeply regret the inconvenience caused. We're forwarding your concern for further processing & will respond with an update soon.

Warm regards,
Team Kent
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