[Resolved]  Kent RO — Kent grand plus purifier

Address:Bangalore Urban, Karnataka, 562125
Website:www.kent.co.in

I bought Grand+ purifier Jun 4 later day i did registered for installation request. Even after 5 days I didn't received any technicians contact number. Whenever I called every time I have been told don't worry within 12 or 24 hrs. our person will visit your house for installation. 2 times i escalated to superiors but seems everything is wast of my time. Please advise if there is any possibility to hear from you...Thanks
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Jun 10, 2016
Complaint marked as Resolved 
Installation completed.
Kent RO customer support has been notified about the posted complaint.
Complaint comments 

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Dear Mr.Mishra,

we deeply regret the inconvenience caused. Please share your contact details with us at [protected]@kent.co.in. We will get in touch with you at the earliest.

Warm regards,
Team Kent
Good to say that after raising the complaint and lot of follow up I got calls from 4 different technicians and finally it's installed... Thanks
Dear Mr.Mishra,

as per your confirmation, your case has been resolved. Thanks for your cooperation. Let us know for any assistance.

Warm regards,
Team Kent

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