[Resolved] Kent RO — kent grand star

mjain22

from Rusera, Bihar

Address:	Bangalore, Karnataka, 560032
Website:	www.kent.co.in/customer-care-service

Pathetic service from kent.
I bought my kent grand star on 5th nov. Since then led display is showing "high minerals".

Kent service technical opened the ro machine multiple times and replaced the sensor but still same problem.

I have been chasing up kent ro customer care number, every time i am getting false commitment that this issue will be resolved soon.

I have called them 15 times but even after so many days issue remain same.

It is manufacturing defect in my new ro but kent service so pathetic nobody bother to resolve the problem. Looks like i wasted my whole money.

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Dec 24, 2018

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Nov 23, 2018

Updated by mjain22 Horrible Product and Horrible Service

Verified Support

Nov 23, 2018

Kent RO Customer Care's response Dear Sir,

We are sorry for your disappointment. We are a 100% customer oriented company and this is something we'd never want you to feel about us. Please allow us some time, we'll ensure to have this sorted out at the earliest.

Warm Regards,
Team Kent