[Resolved] Kent RO — kent new grand ro machine taking lots of time to refill water

SATNAM SINGH Gulati

Address:

M.A. Road, Maria Annexe, Room no 101, 1ST floor no 12

Dear sir / madam,
we have purchased kent new grand 8 litres ro (B07p5qr6kg) order number[protected]
On 22/01/2020 in month of june our ro machin is not working properly we have call on 27/06/2020 we have received case number[protected] but till one month no technician has come at our home we have remind on 1st july, 10 july and 12 july and on 12 july, we have received message that your request [protected] could not be serviced

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Aug 6, 2021

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Jul 28, 2020

Kent RO Customer Care's response Hi Satnam, we are sorry for the unpleasant experience you had. Please allow us to make it upto you as we believe in complete customer satisfaction. Our service team will get in touch with you shortly with an update on this concern.