[Resolved] Kent RO — Kent Ro appoints bad agency people for service
Y
Yashjain21495
from Chennai, Tamil Nadu
Address:
PONDICHERRY
Kent is using low cost spare. They do not have proper service agency. People cheat and they send wrong service people. I had to spend more in less than one year. My service cost is more than the product value. Mr Manoj comes here for 3 days in a week collects money and leave. No issue has been solved. This has been happening for long time. They change different different parts. We need action to be taken. Kent appoints bad agency. No service follow up. When asked for refund they don't provide refund for yesterday's parts that were changed. I paid continuosly for two says and still issue is not resolved.I will be more clear on phone [protected].
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Aug 6, 2021
Complaint marked as Resolved
Kent RO customer support has been notified about the posted complaint.
Verified Support
Jul 28, 2020
Kent RO Customer Care's response Hi Yash, we deeply regret the inconvenience caused. Customer satisfaction has always been our priority and we are promising you that we will resolve this as quickly as possible. Please share your registered contact details via direct message. You may also send your details to [protected]@kent.co.in or call us at +91-[protected] Regards, Team Kent
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