[Resolved]  Kent RO — Kent Ro appoints bad agency people for service

Address:PONDICHERRY

Kent is using low cost spare. They do not have proper service agency. People cheat and they send wrong service people. I had to spend more in less than one year. My service cost is more than the product value. Mr Manoj comes here for 3 days in a week collects money and leave. No issue has been solved. This has been happening for long time. They change different different parts. We need action to be taken. Kent appoints bad agency. No service follow up. When asked for refund they don't provide refund for yesterday's parts that were changed. I paid continuosly for two says and still issue is not resolved.I will be more clear on phone [protected].
+2 photos
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Jul 28, 2020
Kent RO Customer Care's response
Hi Yash, we deeply regret the inconvenience caused. Customer satisfaction has always been our priority and we are promising you that we will resolve this as quickly as possible. Please share your registered contact details via direct message. You may also send your details to [protected]@kent.co.in or call us at +91-[protected] Regards, Team Kent
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kent RO
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    3005
    Pending
    528
    Resolved
    1842
    Kent RO Phone
    +91 92 7891 2345
    +91 12 0307 5075
    Kent RO Address
    A-2, Sector-59, Noida, Uttar Pradesh, India - 201309
    View all Kent RO contact information