[Resolved]  Kent RO — Kent Ro Complaint against Raindrops service, Bangalore: Pathetic service

Address:

Bangalore, Karnataka, 560100

We had taken AMC for our kent on 28/10/16. We paid Rs 6000/- for this AMC. Now we have issue in kent RO. Trying to reach Raindrops service on the contact numbers provided on their receipt. Out of 4 numbers () 2 does not have incoming call facility. One mobile is switched off, one number () is working but nobody is picking up. This is happening for last 3-4 days. So we are not able to reach them for any kind of services.
We had same issue 20 days back. We are able to reach them and lodged a complaint to repair RO, they promised to repair but they didn’t attended the same for more than 10 days and they didn’t pick up our calls post that. So we got it repaired by some other person.
Basically, they collected money from us in the name of AMC and vanishing after that.

Should not recommend Kent to anyone, as their after sales esp after AMC is very poor/pathetic.