[Resolved] Kent RO — kent ro in not working condition thrice in a month

shreekanta89

from Kolkata, West Bengal

Address:

Burdwan, West Bengal

I have taken a full amc by paying rs 5700/- and still my kent ro has been in not working condition thrice this month.
Also my kent is producing a loud noise while on running condition.
And while taking full amc i was told that on any problem in kent ro, that part will be replaced by new one. And few days back my uv candle was not working, your service staff came and repaired the uv candle without giving me the new one.
Then what's the use of taking full amc.
I want my kent ro to be repaired as soon as possible.

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Aug 28, 2019

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Jul 23, 2019

Kent RO Customer Care's response Dear Sir,

We tried to calling you on your given mobile number but your call was not connected. Please provide us your alternate contact number so that we can contact you shortly.

Regards,
Team Kent

Verified Support

Jul 25, 2019

Kent RO Customer Care's response Dear Sir,

As we have not received any response from your side, we are closing the ticket. Please let us know in case you need any further assistance.

Regards,
Team Kent