[Resolved] Kent Ro — kent ro prime got unserviceable 4 time in 2018 and continue its consistency and stop working on 15 jan 19.
Mathura, Mathura District, Uttar Pradesh, India
BaBal Krishn on Feb 3, 2019
Refer my earlier complaint. This time again it stoped working. Kent ro is the worst brand. I fed up this service of kent ro. I wished i would have chosen local brand of around 8000/- instead of spending 17000/- on kent ro prime. What should i do now? Whenever service technician visits he charges 300/- just for visit and other charges of extra. Now i surrendered and started buy water from local ro plant which is affordable and free from frequent pain of raising complaint and argue with service technician.
Complaint marked as Resolved Mar 16, 2019
[Feb 03, 2019] Kent RO customer support has been notified about the posted complaint.
Verified SupportKent RO Customer Care's response, Feb 04, 2019
We deeply regret the inconvenience caused. Please share your registered contact details and machine serial number. You may also send your details to [protected]@kent.co.in or call us at +91-[protected]
Verified SupportKent RO Customer Care's response, Feb 06, 2019
As per feedback received from our service team your service concern is resolved now & the product is working fine. Please let us know in case you need any further assistance
Verified SupportKent RO Customer Care's response, Feb 12, 2019
As per update received from our service team your ticket has been closed.
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