[Resolved] Kent RO — kent ro prime got unserviceable 4 time in 2018 and continue its consistency and stop working on 15 jan 19. | |||
Hi, Refer my earlier complaint. This time again it stoped working. Kent ro is the worst brand. I fed up this service of kent ro. I wished i would have chosen local brand of around 8000/- instead of spending 17000/- on kent ro prime. What should i do now? Whenever service technician visits he charges 300/- just for visit and other charges of extra. Now i surrendered and started buy water from local ro plant which is affordable and free from frequent pain of raising complaint and argue with service technician. Was this information helpful? | |||
Mar 16, 2019 Complaint marked as Resolved Kent RO customer support has been notified about the posted complaint. Verified Support Feb 04, 2019 Kent RO Customer Care's response Dear Sir, We deeply regret the inconvenience caused. Please share your registered contact details and machine serial number. You may also send your details to [protected]@kent.co.in or call us at +91-[protected] Warm Regards, Team Kent Verified Support Feb 06, 2019 Kent RO Customer Care's response Dear Sir, As per feedback received from our service team your service concern is resolved now & the product is working fine. Please let us know in case you need any further assistance Regards, Team Kent Verified Support Feb 12, 2019 Kent RO Customer Care's response Dear Sir, As per update received from our service team your ticket has been closed. Regards, Team Kent | |||
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Need full reimbursement for this
We deeply regret the inconvenience caused. Customer satisfaction has always been our priority and we are promising you that we will resolve this as quickly as possible. Please share your contact details at [email protected]. You may also call us at +91-9278912345.
Regards,
Team Kent
As we have not received any response from your side, we are closing the ticket. Please let us know in case you need any further assistance.
Regards,
Team Kent