[Resolved] Kent RO — kent ro service water purifier

Aashish Lavania

Address:

vinayaka layout , abbigere, 560090

Dear sir! This is to inform you that i had called kent ro customer care number on 5th march`19 and they have raised service request no.[protected].
Mr. Anil (Mob. No.[protected]) has came for service and after changing filters, he has charged rs.3850 and went with tds control check.

Today i got a call from kent service centre and informed them also that tds control check has pending and please send your technician for that same check. He has assured me that will get it done by today itself.

Now i got message from kent that your request[protected] could not be serviced and has been cancelled.

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Apr 9, 2019

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Mar 09, 2019

Kent RO Customer Care's response Dear Sir,

We sincerely regret the inconvenience you have faced. Our service team will get in touch with you shortly with an update on this concern.

Regards,
Team Kent

Verified Support

Mar 09, 2019

Kent RO Customer Care's response Dear Sir,

As discussed your service concern is resolved now & the product is working fine. Please let us know in case you need any further assistance.

Regards
Team Kent

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Comments

Ismail12345

This problem is repeated many times but the kent service man repair it or replace it, but after one or two months the same problem was happened. The purifier stops working.plz do something.

Kent RO Customer Care's response, Mar 13, 2019

Verified Support

Dear Sir,

We are sorry for the unpleasant experience you had. Please allow us to make it upto you as we believe in complete customer satisfaction. Please share your contact details at [email protected]. Alternatively, you can contact us at +91-9278912345.

Regards,
Team Kent

Kent RO Customer Care's response, Mar 14, 2019

Verified Support

Dear Sir,

As we have not received any response from your side, we are closing the ticket. Please let us know in case you need any further assistance.

Regards,
Team Kent