Kent RO — Kent Ro system with the service person MADHUKAR

Address:

Hyderabad, Andhra Pradesh

Hello, My self is Srilakshmi working as HR in IT Comapny. I got Kent Super Plus from Sanapdeal almost 6months back with 1 year Manufacturing Warranty..For every one month the system gets repaired and in which im paying for it to Mr Madhukar kent authorized dealer from kukatpally hyderabad.Recently i came to know that im eligible for free service from kent for 1yr, and spoken to Madhukar on this and even submited my Manufacturing Warranty docs to him to submit in online for further process, and now in this month again my kent system got repaired and spoken to madhukar on the same.with his very bad conversion i came to knoe he haven't submitted my docs yet and more her conversion with us is Very Very Rude and spoken in way that we cant do any thing with out his concern and asking us to pay amount if system get repaired...Is this a kent service to the Customer..U want a customer to suffer like me buying a kent product...how bad is your treatment towards us...i never ever expect a service like this as KENT...Please help me in this or please take away the system from my home ASAP with no cost...