[Resolved] Kent RO — kent ro water purifier installation service

Sumit16986

from Gurgaon, Haryana

Address:

Palam Vihar E Block, Gurgaon, Haryana, 122022

Hi,
I have bought kent pearl 8-litre mineral ro+uv+uf water purifier from amazon (It seems worst mistake of my life to believe on kent should have gone for others brand which provide good service as well) on 10th of may 2019 raised the request for installation case no:[protected] thought of get done by saturday wait whole saturday got message its get done by morning 10 am then another message get done by 12 m then for 4:30 pm on sunday i did not got any call so call by myself got a reply sunday it will get done, wait for whole sunday no one came. Called on monday again customer (+91-[protected]) care told today any how it will be done set my request on high priority as expected no one came on monday as well... Waiting till now but for sure never ever will buy any kent product in my life again... Done with its service

Sumit shrivastav
[protected]

Was this information helpful?

No (0)

Yes (0)

Jun 26, 2019

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

May 15, 2019

Kent RO Customer Care's response Dear Sir,

Apologies for the inconvenience. Our service team will get in touch with you shortly with an update on this concern.

Regards,
Team Kent

Verified Support

May 26, 2019

Kent RO Customer Care's response Dear Sir,

As per update received from our service team your ticket has been closed.

Regards,
Team Kent