[Resolved]  Kent RO — kent ro worst service

Address:

560066

We had a problem with our purifier, so we asked for services.
We got response from universal water purifiers kent ro service center, they have sent somebody on 8th july to repair it, the very next day on 9th july it again stopped working after alot struggle got somebody to check the purifier from same above mentioned service provider, they told today on 18th of july morning they will be sending somebody but nobody showed up, so i called the person told me he will be running late, i said ok jut come and check the issue, still that guy didn show up.
I have been calling him since but no response.

So tell me that is how you provide services to your customer!!!
That for very basic need we are struggling so much we are still out of water and no clue about the service.

No proper point of contact
No assurance of resolving the issue
Not so customer friendly

Quite disappointing even after the changes made with filter still issue occurred twice in same.