[Resolved]  Kent RO — Kent service delay more than 6 days

Water is life. Kent is promoting its products assuring customers the best services before purchasing. After purchase, it's not fulfilling its commitment.

I am Jitendra, contact number: [protected] Address: Balasore, Odisha-756019.

MY Kent Ro serial number is KR1XXXX30085 and it's not working for 10-15 days. I submitted a service request ( case-id:[protected] on date 07/07/2020.

On dated 9/07/2020, I got an SMS attached below. and got a call from the technician and he assured me that, he will resolve the issue on the same day. But it's already 6-7 days, no one visited. At least the technician should inform me regarding the inconvenience.

It was really my worst experience with Kent-RO. Because of false promises, we facing problems even after purchase worthy items.

My request is high light this kind of negligence service to customers facing problems.

Kindly enquire about the matter for false advertisements for service.

Thanks