[Resolved] Kent RO — Kent Supreme Plus 2020

bireswar deka

Jun 15, 2021

Address:

Morigaon Assam

Dear sir,
I have purchased a kent Supreme Plus 2020 through Amazon bearing order no[protected] on 11 Jun 2021. When I registered for installation the technician is asking transportation charges from me. which is not acceptable. I have purchased many items from various company but no body has asked transportation charges from me. suppose if any technician will come from delhi to Assam for installation then customer have to pay flight fair for him? If you are not able to provide free installation then I will return the product with very bed review. I want a immediate response from your side.
thank You
Rita Deka

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Jun 15, 2021

Complaint marked as Resolved

My complain has not been solved yet

Kent RO customer support has been notified about the posted complaint.

Jun 15, 2021

Updated by bireswar deka My complain not been solved by the company

Verified Support

Jun 20, 2021

Kent RO Customer Care's response Dear Customer, we are sorry for the unpleasant experience you had. Please allow us to make it upto you as we believe in complete customer satisfaction. Our service team will get in touch with you shortly with an update on this concern. Regards, Team Kent