[Resolved] Kent RO — kent water purifier no service technician for the 4th day

MNeeraj

from Pune, Maharashtra

Address:	411043
Website:	www.kent.co.in

I am literally at my wit's end waiting for the service technician to arrive at my place. I have placed a complaint and it's been 4 days that I have not received any service from the provider. On the third day they give me the number of the technician but he is not willing to come for some unknown reasons.
I have left my daily life routines and am at the mercy of either Kent service center or the distributor.
This is the worst service ever and I would not recommend anyone to buy Kent in the future. Their service sucks bigtime.

Was this information helpful?

No (0)

Yes (0)

Aug 17, 2018

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2018

Kent RO Customer Care's response Dear Mr.Neeraj,

We deeply regret the inconvenience caused. Customer satisfaction has always been our priority and we are promising you that we will resolve this as quickly as possible. Please share your registered contact details via direct message. You may also send your details to [protected]@kent.co.in or call us at +91-[protected]

Warm Regards,
Team Kent