[Resolved] Kent RO — leakage from water storage tank of kent grand plus ro... kar [protected]

Khan#1977

from Palia Kalan, Uttar Pradesh

Address:

Lucknow, Uttar Pradesh, 226003

Leakage is going soon after installation... Even in repeated complaint service technicians did not repaired it... They suggested for febiquik or tape to combat leakage... Asked otp... Today mr azam ([protected]) for r request[protected], - asked for completion otp by saying that he will replace the storage tank within 15days and cloesd the request without doing any thing from his side... Very bad experience from kent service provider from lucknow. Product is under warranty as installation date is 19march 2018.
Please replace the needful part
Dr maroof jilani
Luck now

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Oct 17, 2018

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2018

Kent RO Customer Care's response Dear Sir,

We are sorry for the unpleasant experience you had. Please allow us to make it upto you as we believe in complete customer satisfaction. We are looking into it with a promise to resolve this quickly.

Warm Regards,
Team Kent