[Resolved] Kent RO — malfunctioning of ro l. | |||
I have purchased "KENT PRIME PLUS MINERAL RO" S/N :KR[protected], Item code- 11065 from "KENT RO SYSTEM LIMITED" A-2, Sector-59, Noida, UP on 27/10/18 vide Invoice No. S[protected]. This RO is not proper functioning since it's installation. Three times, on complaint, your engineers have come to our residence but failed to do it rectify. They all said that it needs to be replaced but your co. has done nothing till today. I am compelled to purchase mineral water from market whereas I have spend huge money on RO. Please arrange to replace this malfunctioned RO machine otherwise I would have no other options except to approach to the Hon' bole Court of law. Disappointed consumer, Pushpa, F-174/F-1, Dilshad Colony, Delhi-110095. Mobile No. [protected]. Was this information helpful? | |||
Jan 21, 2019 Complaint marked as Resolved Kent RO customer support has been notified about the posted complaint. Verified Support Dec 11, 2018 Kent RO Customer Care's response Dear Madam, We deeply regret the inconvenience caused. Our service team will get in touch with you shortly with an update on this concern. Warm Regards, Team Kent Verified Support Dec 20, 2018 Kent RO Customer Care's response Dear Madam, We've been updated by our team that your concerns have been addressed & the issue is resolved now. Thank you for your support. Warm Regards, Team Kent | |||
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