[Resolved]  Kent RO — malfunctioning of ro l.

Address:110095

I have purchased "KENT PRIME PLUS MINERAL RO" S/N :KR[protected], Item code- 11065 from "KENT RO SYSTEM LIMITED" A-2, Sector-59, Noida, UP on 27/10/18 vide Invoice No. S[protected]. This RO is not proper functioning since it's installation. Three times, on complaint, your engineers have come to our residence but failed to do it rectify. They all said that it needs to be replaced but your co. has done nothing till today. I am compelled to purchase mineral water from market whereas I have spend huge money on RO. Please arrange to replace this malfunctioned RO machine otherwise I would have no other options except to approach to the Hon' bole Court of law.

Disappointed consumer,
Pushpa,
F-174/F-1, Dilshad Colony, Delhi-110095.
Mobile No. [protected].
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jan 21, 2019
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Dec 11, 2018
Kent RO Customer Care's response
Dear Madam,

We deeply regret the inconvenience caused. Our service team will get in touch with you shortly with an update on this concern.

Warm Regards,
Team Kent
Verified Support
Dec 20, 2018
Kent RO Customer Care's response
Dear Madam,

We've been updated by our team that your concerns have been addressed & the issue is resolved now. Thank you for your support.

Warm Regards,
Team Kent
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kent RO
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    3005
    Pending
    528
    Resolved
    1842
    Kent RO Phone
    +91 92 7891 2345
    +91 12 0307 5075
    Kent RO Address
    A-2, Sector-59, Noida, Uttar Pradesh, India - 201309
    View all Kent RO contact information