[Resolved] Kent RO — membrane

Dr Pulin Kumar gupta

from Meerut, Uttar Pradesh

Address:

Noida, 201001

My Kent ro membrane was changed on 11 Feb 2019 for RS 2500 and again ruptured on 25 may and was again recharged. The person in charge sahibabad Mr sriram was not willing to listen and said that it can rupture even again and if after one day after 3 months it will be recharged... The membrane was faulty in the sense that normally (even with local ro) it works for more than one year and this machine is getting so costly for me (even after AMC).. I THINKK KENT IS FOOLING PEOPLE BY BRANDNAME.

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Jul 3, 2019

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

May 27, 2019

Kent RO Customer Care's response Dear Sir,

Apologies for the inconvenience. Our service team will get in touch with you shortly with an update on this concern.

Regards,
Team Kent

Verified Support

May 28, 2019

Kent RO Customer Care's response Dear Sir,

As per feedback received from our service team your service concern is resolved now & the product is working fine. Please let us know in case you need any further assistance.

Regards,
Team Kent