[Resolved] Kent RO — need of frequent repairing and not working properly
M
Markanda Pradhan
from Bhubaneshwar, Odisha
Address:
751017
I had purchased a kent prime mineral ro water purifier with m/c sin - kr[protected] in 2016. For the first few months, it was working properly. But soon after, it started to show several disruptions.in 2017 we spent ₹4000 and in 2018, we spent ₹2500. Just before 1 month, they came and repaired it. Again the same thing is being repeated now. We are spending way too much for just water issues. The expenses are way too much. We believe that kent is the best water purification company. The company should look into the matter of our case. Please pay heed to this matter and try to resolve the problem to give us the right justification.
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Mar 23, 2019
Complaint marked as Resolved
Kent RO customer support has been notified about the posted complaint.
Verified Support
Feb 15, 2019
Kent RO Customer Care's response Dear Markanda,
We sincerely regret the inconvenience you have faced. We are looking into it with a promise to resolve this quickly.
Regards,
Team Kent
Verified Support
Feb 16, 2019
Kent RO Customer Care's response Dear Sir,
As discussed your service concern is resolved now & the product is working fine. Please let us know in case you need any further assistance.
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