[Resolved]  Kent RO — No Service in spite of 1 year contract

Address:

OASIS GLOBE ENTERPRISES, 323,Pride Purple Square,Near Kalewadi Phata ,Wakad -Pune -411057

Dear sir -

I have signed 1 year service contract on 19th june 2019 with oasis globe enterprises located at 323, pride purple square, near kalewadi phata, wakad - pune -411057 and paid 6500 rs for the service contract.

We were told as a part of service agreement that as a part of contract every six months water filter and membrane will be replaced.

There was absolutely no service till date as on 23rd may and nobody bothered to call back and even come down to do regular service and replacement of water filter and membrane.

When i contact the agency it took continuous follow up for 2 weeks and number of requests for service person to come and visit.

When the service engineer turned up, he told that there is nothing covered and he would charge for replacing filter and membrane which was never agreed.

This is the worst experience i ever had with any agency and kent service has been absolutely pathetic

Please can i request you to review and revert back

Thank you